Richarc offers buyers a 7-day return window for items that meet the requirements for return. However, Richarc puts a restriction on returning some items to protect the sellers:
1. Products that have been altered from their original or opened by unauthorized personnel without permission.
2. Product with tampered or missing serial Universal Product Code numbers (UPC).
3. Perishable goods cannot be returned except a valid reason is raised at the point of delivery with affirmation from the dispatcher.
4. Products damaged due to misuse.
5. Products in the beauty, health, and personal care category.
6. Jewelry, inner wear, bed sheets, lingerie, and socks.
7. Books and CDs
8. Digital Contents